Knowledge / Inspiration

The Best Summer Campaigns of 2025 (So Far) And What You Can Learn From Them

Summer 2025 has been nothing short of creative chaos, in the best way possible. This year’s summer campaigns have raised the bar on how to engage, delight, and retain customers when the sun is out and spirits are high. If you’re a business wondering how to make the most of seasonal momentum, we’ve rounded up […]

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What World Emoji Day Says About Digital Culture & Customer Behavior

Every year on July 17, World Emoji Day pops up on our calendars 📅 and across our screens, timelines, and notifications. While it may seem like just a fun internet holiday, it’s actually a window into something much deeper: how we express ourselves, connect with brands, and make decisions in the digital age. At Como,

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Night Owls, Big Profits: How Como Helps Restaurants Dominate Late-Night Dining

The clock strikes midnight, and while most restaurants turn off their lights, yours could be buzzing with energy – and revenue. Late-night hours aren’t just for night owls; they’re a golden opportunity to tap into an underserved market, build customer loyalty, and differentiate your brand. But how do you turn those quiet hours into a

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Women-Owned Businesses: How Restaurants and Retailers Can Collaborate and Celebrate Their Impact

In a world where women are breaking barriers and reshaping industries, women-owned businesses are a force to be reckoned with. Did you know, according to American Express, 42% of all businesses in the U.S. are owned by women, contributing nearly $3 trillion to the economy? Or that women-led businesses are growing at a faster rate

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TikTok Shop: A Game Changer for E-commerce and Business Growth

In recent years, TikTok has evolved far beyond being just a social media platform for viral videos and trendy challenges. With over 1 billion active users globally, TikTok has become a powerful marketing tool for businesses, creators, and influencers. One of its latest innovations, TikTok Shop, is revolutionizing the way businesses interact with their audiences

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Unlocking the Next Generation: How to Engage Gen Z and Gen Alpha with Your Loyalty Program

As brands look to the future, the focus is shifting to Gen Z (born between 1997 and 2012) and Gen Alpha (born from 2013 onwards). These digitally-native generations have grown up with technology at their fingertips, and their expectations from brands are vastly different from those of previous generations. To capture their attention and loyalty,

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Unlocking Off-Season Success: Como’s Guide for Restaurants and Retailers

Today, we embark on a discourse concerning the distinctive challenges posed by off-season lulls and the precise methodologies through which Como can catalyze flourishing amidst such circumstances.  1. Diversify Your Offerings During off-seasons, consider expanding your product or service offerings to appeal to a wider audience. For restaurants, this could mean introducing new menu dishes

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Turning Lemons into Lemonade: The Art of Responding to Negative Reviews in Restaurants and Retail

Responding effectively to a negative review can salvage a customer relationship and even enhance your brand’s reputation. Here are some handy  tips on how to do so tailored for restaurants and retail businesses: 1. Personalized Apology and Solution When responding to a negative review, acknowledge the specific concerns raised by the customer and offer a

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Riding the Wave: Exploring Exciting Online Ordering Trends in 2024

In the ever-evolving landscape of digital ordering, staying ahead of the curve is imperative for restaurants and retailers alike. As we venture further into 2024, several trends are reshaping the way customers interact with businesses digitally. From AI-driven personalization to the rise of virtual kitchens, the opportunities for technology to influence traditional restaurant and retail

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