Knowledge / Inspiration

Are you struggling to keep your employees motivated and engaged? Employee engagement is a crucial factor that can make or break a business. According to the National Restaurant Association, turnover in the restaurant industry is typically high, with an average rate of 73%.  In today’s competitive job market, showing appreciation to your employees is essential […]

As we are closing in the season of love with Valentine’s Day just a week away, consumers are now hunting for the perfect restaurant and gift to celebrate. Businesses in the retail and F&B industries are getting ready to take advantage of this special date, historically one of the highest revenue seasons within the year.

In the highly competitive restaurant industry, customers have a plethora of options to choose from when deciding where to dine or order takeout. To stand out and attract more business, restaurant owners must find ways to differentiate themselves from the competition. One powerful tool at their disposal is their menu. Recent research by TouchBistro’s 2022

According to Business Wire, 84% of consumers say they’re more likely to stick with a brand that offers a loyalty program. Big brands such as Amazon, Starbucks, and Sephora, are amongst the most successful loyalty programs customers all over the world are subscribed to.  However, businesses can still find it challenging to retain loyal and

Mobile phones now count 7.26 billion users around the globe, making up 91.54% of the world’s population. With these figures in mind, average screen time reaching 7 hours a day, and most purchase decisions starting online, companies are brainstorming about more ways to reach out to their customers on their devices. Obviously, one way of

On the 30th of July, millions of people celebrate Friendship Day, a day dedicated to connecting and reconnecting with their friends around the globe. It is also the perfect occasion for brands to build an emotional connection with their audience and one way of doing so is by leveraging a friend referral campaign.  Businesses such

Despite the many challenges of balancing motherhood and career, many mothers worldwide find ways to combine the two successfully, and when a woman runs her own business on top of her motherhood responsibilities, she’s considered a ‘mompreneur’.  In light of celebrating Mother’s day on May 8th, here are four amazing mompreneurs to inspire you with

Over the last few years, the rapid advancements of artificial intelligence (AI) have influenced nearly every aspect of human life. From creating incremental revenue to personalized content on social media, this technology proves to be a great asset in today’s digital world, and it’s become accessible to all-sized businesses. According to PwC Global, the total

More and more women are taking up leadership roles in the F&B and retail industries every day. They are following the steps of several extraordinary female leaders who paved their way into the business over the years, continually proving what it takes to be the driving force in such a competitive market. According to McKinsey

Organizations across all industries have Key Performance Indicators (KPIs) to monitor performance and achieve desired results. The data collected from measuring these KPIs can drive growth and aid in making key business decisions.   There are several types of indicators for retail and F&B and some of the common examples include gross margin, cost of goods,