Loyalty today looks very different from what it did even a decade ago. Customers aren’t impressed by punch cards or generic discounts anymore. What they want is to feel understood: that the brands they interact with actually know who they are, what they like, and when they need it. Delivering on that expectation, across thousands, […]
Transforming Customer Engagement and Loyalty Read More »
The clock strikes midnight, and while most restaurants turn off their lights, yours could be buzzing with energy – and revenue. Late-night hours aren’t just for night owls; they’re a golden opportunity to tap into an underserved market, build customer loyalty, and differentiate your brand. But how do you turn those quiet hours into a
Night Owls, Big Profits: How Como Helps Restaurants Dominate Late-Night Dining Read More »
As whiskey enthusiasts worldwide gear up to celebrate the golden nectar on World Whiskey Day on the 18th of May, restaurants have a golden opportunity to pour out some innovative strategies and raise their glasses to success. At Como, we believe in empowering businesses with tools that not only drive revenue but also foster customer
Cheers to World Whiskey Day: How Restaurants Can Raise a Toast and Boost Business Read More »
In the ever-evolving landscape of digital ordering, staying ahead of the curve is imperative for restaurants and retailers alike. As we venture further into 2024, several trends are reshaping the way customers interact with businesses digitally. From AI-driven personalization to the rise of virtual kitchens, the opportunities for technology to influence traditional restaurant and retail
Riding the Wave: Exploring Exciting Online Ordering Trends in 2024 Read More »
As 2024 unfolds, individuals around the globe embark on a journey of self-improvement. From setting resolutions to lead more health-conscious lifestyles to deciding to be more conscientious of their finances, consumer habits are in flux during the month of January. For businesses, especially those in the food and beverage (F&B) and retail sectors, these
Turning New Year Resolutions into Revenue – Driving Customer Engagement with Data Read More »
Birthdays are special occasions that call for celebration, joy, and making lasting memories. But what if birthdays could be more than just a day of festivities? Imagine receiving exclusive rewards and personalized surprises that make you feel truly valued on your special day. That’s where a birthday rewards program steps in, designed to enhance customer
Unlock the Magic: 4 Tips to a Spectacular Birthday Rewards Program Read More »
The restaurant industry has undergone a significant transformation in recent years, with online ordering and delivery growing at an unprecedented rate. In fact, according to a recent report by the National Restaurant Association, online ordering has grown by a staggering 300% faster than dine-in traffic since 2014. With the pandemic further accelerating this trend, it’s
4 Methods to Increase Direct Online Orders for Your Restaurant Read More »
If you’re a retailer or restaurant manager, you know that getting customers to step into your store is key to sales success. And one of the best ways to do this is by creating visually striking and engaging window displays. According to NPD Group Research, window displays influence purchase decisions up to 24% of the
As the generation with the most buying power, Generation Z (born between 1997 and 2012) is a crucial demographic for marketers to understand and appeal to. It has an estimated global buying power of $360 billion in 2022, more than double what was estimated three years ago. To build loyalty with Gen Z customers, businesses
How to Build Loyalty with Gen Z Customers Read More »
It costs five times more to acquire new customers than to retain existing ones. According to Bain & Company, increasing retention rates by 5% boosts profits by 25% to 95% – impressive, right? Keeping in touch with customers after the holidays can result in additional revenues and nurture positive customer relationships in the long run.
Post-Holiday Strategies to Keep Shoppers Coming Back Read More »
